Shipping policy

Shipping Policy
Effective Date: 12/1/2024

Thank you for shopping at WoodFinishersSource.com! Below are the details of our shipping policy.

1. Shipping Method

We exclusively use UPS Ground for all shipments within the continental United States. At this time, we do not offer shipping to Alaska, Hawaii, U.S. territories, or international locations.

2. Processing Time

  • Orders are typically processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing times may be extended during peak seasons or due to unforeseen circumstances.

3. Shipping Time & Delivery Estimates

  • UPS Ground delivery times vary based on destination but typically range from 1-7 business days.
  • Estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by UPS, weather conditions, or other unforeseen circumstances.

4. Shipping Rates

  • Shipping rates are calculated at checkout based on the weight and destination of your order.
  • We do not offer expedited shipping options at this time.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your shipment directly on the UPS website.

6. Damaged, Lost, or Stolen Packages

  • If your package is lost or damaged during transit, please contact UPS directly to file a claim.
  • If you need assistance, reach out to us at [Insert Customer Support Email].

7. Incorrect Shipping Information

  • Please ensure that your shipping address is correct before placing an order.
  • We are not responsible for packages shipped to incorrect addresses provided by the customer.
  • If an order is returned due to an incorrect address, additional shipping charges may apply.

8. Returns Due to Failed Delivery

  • If a package is undeliverable and returned to us, we will contact you for further instructions.
  • Reshipping fees may apply for orders requiring re-delivery.

9. Contact Information

For any shipping-related inquiries, please contact us at:

  • Email: webmaster@woodfinisherssource.com
  • Phone: 972-226-8822
  • Address: 613 US Hwy 80 East, Sunnyvale, TX 75182

Thank you for choosing WoodFinishersSource.com for your wood finishing needs!